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Kevin Hathorne, technical director and board certified entomologist for Terminix Service, Inc., the ninth largest pest control company in the U.S., answers the questions that bug us all the most.

Q: We have eight mouse traps set in our house. The mice seem to only come in the kitchen but we don’t know where they are coming from. They eat the peanut butter we put as bait but won’t set the trap off. Do you recommend any other options to get rid of them? How do exterminators get rid of mice?

A: It is important to remember that recommendations will vary depending on the severity of the issue. In order to determine the severity, you need to know the species you have and be familiar with the environment they are in (your home).  Simply setting out traps usually does not work. This may capture some individuals but may not solve the issue. Rodents are smart and will avoid traps in search of more desirable foods. Sanitation and exclusion (sealing all potential entry points) are also necessary components of rodent control. 

My best advice is to seek help from a reputable pest control company.  A pest professional can inspect your home and determine the best methods of control.  To schedule a pest inspection with Terminix, simply call 1-800-Terminix. 

Have a question that keeps bugging you? Click the button below to connect with our experts. You just might see your question in a future “Ask the Entomologist” feature.

Trevor Knox is the Vice President of Sales and Marketing at Terminix Service, Inc., one of the largest and most respected pest control companies in the Southeast. With nearly a decade of experience spanning field operations, branch management, and executive leadership, Trevor brings a deep, practical understanding of both the business and service sides of the industry. A “20 Under 40” honoree and active leader in professional development and community initiatives, Trevor’s insights reflect real-world expertise and strategic vision—making his perspective one worth listening to.

View all posts by Trevor Knox

Trevor Knox is the Vice President of Sales and Marketing at Terminix Service, Inc., one of the largest and most respected pest control companies in the Southeast. With nearly a decade of experience spanning field operations, branch management, and executive leadership, Trevor brings a deep, practical understanding of both the business and service sides of the industry. A “20 Under 40” honoree and active leader in professional development and community initiatives, Trevor’s insights reflect real-world expertise and strategic vision—making his perspective one worth listening to.

View all posts by Trevor Knox

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